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Creative Support have been working with Lancashire County Council as part of the national and local Transforming Care agenda in developing a new service for adults with complex needs. The development project was led by Mersten, who acquired and adapted a building from its previous use, into a scheme with six single occupancy self-contained flats. A collaborative design and planning process alogside input from a wide range of stakeholders has created a complete scheme with adaptions and additional assistive technology to support individuals with complex presentations in a community setting.
As the development work progressed there was further opportunity to make bespoke adaptions to meet individual needs. This new scheme will provide long term homes for individuals who require additional support and in doing so provide them with new opportunities, choice and promote on-going wellbeing. Creative Support have been supported throughout the process by the team at Mersten and now look forward to the first individuals making this their new home.
Mersten worked with us to develop a community-based scheme for people with autism who were moving out of a residential care home. They involved us throughout the specification and development and were responsive to needs. The property offers a more modern and fit-for-purpose environment that enables services users to have greater independence.
Partnership Development Manager - The Disabilities Trust
It’s great that Mersten are working closely with family to achieve such positive outcomes for the three individuals; I was at the bungalow yesterday and the transformations are excellent.
Gateshead Council Commissioner
The bungalow itself is lovely... I can't fault anything at all...perfect!
We get to see the tenants become more skilful and lead a more self-sustainable life; I really think that this place is something quite special
I am pleased that the finished product meets all of my recommendations and very grateful for the ongoing communication with yourselves, ensuring all of the tenants' needs are met.
A lot of other community houses are not specialised enough...it’s one the best facilities we manage in the area.
Acting Area Housing Manager - Disabilities Trust
It was lovely to meet you and to show us around the bungalow, which is amazing by the way. Thank you for all your support so far.
Parent of Resident
I have always found that David in particular has always made himself available for advice and assistance at any time and any queries were dealt with in a timely manner. I would have no problem in recommending Mersten for supported housing projects on any sort of property.
Area Housing Manager (North East)
The outside is very nice.
The impact that this has had on the people we support at Quern Stone Lane is fantastic. It initially meant that when Real Life Options came forward to say that they were willing to provide the care for the 4 individuals, it meant that they were able to stay together, as 3 of them have lived together for over 25 years and the 4th individual has been with them for the last 15 years. It was an important factor in the move as they compliment each other very well and they all gel well together. The fact that the staff were able to stay the same and move with them was brilliant as well, as the staff team have known them for a long time, are very experienced and know the support that each of the individuals require.
Service Lead - Bidford
We know property, but
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To learn more about Mersten and our work,contact our team